We have over 20 years experience of working with both financial institutions and other large commercial organisations to improve their recovery rates, using a mix of rehabilitation, pre-legal collections and litigation techniques. We use litigation only where appropriate and ensure that settlement negotiations continue throughout the process.

Our knowledge of our clients’ environment means all our advice is provided with a sensitivity to the possible wider commercial implications of each decision made.  We understand the importance of your customer relationships and work in dedicated client teams who are fully conversant with TCF and other regulatory requirements to ensure that where the matter involves a dispute with a customer, our teams take into account not only the legal merits of your case but also the regulatory and commercial background to the dispute.

Our current clients for our recoveries litigation service include utility companies and other retailers as well as vehicle and asset finance, unsecured loan, mortgage and credit card providers.

Mortgage litigation

Optima Legal is one of the leading providers of repossession litigation and sales services to banking clients and has provided this service since 1989. We were early adopters of Possession Claims Online (‘PCOL’) and have integrated our systems and processes with it to the greatest extent possible.  We can also interface directly with our clients’ systems and tailor our policies and procedures to meet each client’s individual requirements.   

We also deal with LPA Receiverships. During 2009 we validated over 1,500 Receiverships and dealt with ensuing issues from tenants, trespassers and mortgagors.  We utilise PCOL for the commencement of rent possession proceedings wherever possible. 

Key individuals include Phil Robinson, Chris Taylor, and Denise Loney.